We're making a quick pit stop for Christmas. View updated hours.
Search
Reviews
4.8/5
Independent Feedback based on 1988 verified reviews.
Amazing customer service and very helpful on getting me approved after their first choice lender refused me ridiculously. Highly recommended.
Hi Matin, thank you for your kind words. Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. Wishing you many happy miles in your new car! All the best, Courtney
Great service
Really friendly and fast service.
Thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! Best wishes, Courtney
Great experience!
Really easy process, I was kept updated all the way through, and the prices initially quoted by Lease Loco were honoured. First time leaser, and would use carparison again.
Thank you so much for the 5* review! We are thrilled that your first leasing experience went as smoothly as could be and we really hope you enjoy your new car! If we can help with anything in the future, please do get in touch. All the best, Courtney
Very happy customer
Excellent service, very professional team
Thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! Best wishes, Courtney
Meh
Didn’t really tell me anything about the vehicle whatsoever. Experience was like being guided to the self checkout whilst all the service staff are free. 2 stars for great deal
Thank you for your 2* feedback, it allows us to grow. We are sorry to hear that you felt unassisted in your purchase choice. I have reviewed your journey and can see multiple communications, offering to assist in paint options, lead times etc, being an online leasing business and offering no showroom, you are correct the onus is placed on the client to do their research aswell and choose the model they feel right for them, including test drive. We are however online 6 days a week, via chat, and telephone and email to assist in anyway we can offering fantastic deals which is why we have so many repeat users. I am happy to chat your journey through with you and hear your thoughts if you would like, my direct line 01395 202260Kind Regards Steve
Great Service & Value
Great service and communication throughout
Thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. All the best, Courtney
Good service received
Good service throughout the process - easy to contact carparison when needed. Always updated by e mail
Thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. All the best, Courtney
Easy to deal with
Very easy to deal with , was kept fully informed start to finish.
Hi Michael, thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! Best wishes, Courtney
Good experience
Very helpful Good advice Friendly Have the car I wanted at reasonable price Would use them again!
Hi Jayne - thank you for leaving this great review, I'm so glad your journey was smooth and you now have your car! If you need anything in the future, please let us know. Many thanks, Lauren.
Great advice and service
Service was great, information received was accurate and helped me make a decision on 3 year lease rather than a 5 year from a competitor. Process of ordering was simple and had the vehicle delivered within a month.
Thank you so much for your 5* review, we are delighted that you are happy with our service and we hope you love your new Polestar! Best wishes, Jasmine
Excellent service
Flawless service from start to finish. I was kept informed throughout the process. Everything was dealt with quickly and smoothly. From the initial enquiry to delivery of my new vehicle only took 10 days. Excellent service.
Good morning Robert, thank you so much for writing this great review! We work really hard to ensure customers have the best possible experience, so it's great to hear that this has been reflected in your order. We wish you all the best in your new vehicle. Thanks, Lauren.
First business lease
Very good. Simple and no issues whatsoever. Would recommend.
Thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! Best wishes, Courtney
A really good deal and easy to work with...very satisfied thank you!!
Thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. All the best, Courtney
Personal and Efficient Throughout
Great communication and speed of response. Everything went well. A sense of personal service and consistent contact points made the process all the more enjoyable.
Thank you so much for your kind review. We're glad you enjoyed the service and felt we communicated well. We hope that the car is treating you well! All the best, Courtney
The overall experience has been good, however the vehicle was delivered with 136 miles on the clock and was driven to my address rather than on a transporter which I was not happy about.
Thank you for your 3* feedback Victoria. I am glad to hear your journey on the whole was good. Generally Caparisons deliveries are driven, unless specifically requested by the client and then we would obtain a quote from the dealer for this service. I am sorry to read that your car being driven delivered took a little shine off your personal journey, Your contract will now start on 136 miles so this will not be detrimental to your requested contractual mileage. I wish you many happy miles in your new Audi and if I, or the team can be of further help please get in touch. Many thanks Steve
Perfect
Thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. All the best, Courtney
Smooth transaction at a great price
Top notch service, easy from start to finish and at a very competitive price
Thank you for leaving such a lovely review, we're so pleased you had a good experience with us and found a car at the right price! If you need anything in the future, please let us know. All the best, Lauren.
Missed delivery deadlines & no response from customer service
We have dealt with Carparison in the past for company vehicles with no issues, however, just ordered 2 vehicles, and both have missed the required delivery date. This has resulted in collections having to be cancelled and rescheduled and MOTs being carried out at our cost. Generic response from customer service, then no response after a week. Still no confirmed delivery date on the second vehicle.
Thank you for your 2* feedback. I have personally reviewed your journey with us and can see that we could have reached out more often if even to advise of no further updates at that particular time. As a returning client you will appreciate that is not how Carparison operates, as we strive to always be in touch and offer updates all the way through to delivery. Unfortunately the vehicles you have ordered are completely out of our control to secure exact dates as it is managed by the brand, when they can match cars. I appreciate this isn't ideal though when you are trying to organise other cars being returned and dampens what should be an exciting time. We will ensure to keep in regular contact until your other car arrives, which hopefully you will hear about very soon. kind regards Steve
Excellent service all round
Always happy to answer questions and provided a refund on time. Excellent
Thank you so much for your 5* review - we are delighted that you are happy with our service and we hope you love your new Polestar 4! Best wishes, Jasmine
Great Service :)
I had a wonderful experience with Carparison. After I ordered the car it was all very quick and straight forward.
Hi Gemma, thank you for your kind words. Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. Wishing you many happy miles in your new car! All the best, Courtney